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Voicera AI:
Voice AI Agent for Salons & Hairdressers
An AI-powered voice assistant that handles salon calls, books appointments, and streamlines operations.
Service Rendered
• Client:  Voicera AI (UK-based)
• Project Duration:  8 Weeks
• Our Services:  UX/UI design, AI integration guidance, MVP development
• Date: July, 2025
Introduction
Voicera AI is a voice-powered assistant designed for salons and hairdressers to automate call handling, answer client queries, and book appointments autonomously. The platform helps salon owners reduce missed bookings, minimize front-desk workload, and ensure consistent service information across locations and staff. By allowing business users to configure a knowledge base during onboarding, Voicera AI ensures the AI agent delivers accurate responses, enhancing customer experience and operational efficiency.
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Painpoints
Missed Calls & Bookings:
Salon staff often struggle to answer all incoming calls, leading to lost appointments and revenue.
Staff Overload:
Employees spend excessive time on routine queries, limiting time for in-person service delivery.
Inconsistent Information:
Customers receive varying responses depending on the staff member or location, affecting brand experience.
Complex Setup Concerns:
Salon owners fear AI agents are difficult to configure and maintain, especially for non-technical users.
Appointment Management Complexity:
Users struggle to identify home issues and determine whether a DIY fix or professional help is needed.
Hypergrowth’s Solution
AI-Powered Voice Agent:
Developed an autonomous AI agent capable of answering client calls, providing business information, and booking appointments.
Easy Onboarding & Knowledge Base:
Implemented a simple 15-question setup to populate the AI’s knowledge base, with post-onboarding edits supported for continuous improvement.
Test Conversation Interface:
Enabled businesses to simulate calls, listen to audio and transcripts, and refine AI responses before going live.
Dashboard & Analytics:
Provided a SaaS-style dashboard displaying call analytics, AI agent status, scheduled appointments, and a Google Calendar integration for seamless booking management.
Call Log & Tracking:
Built a basic call log interface showing caller details, transcript, booking results, and timestamps to ensure transparency and operational insight.
Clean, Mobile-Ready UI:
Designed a responsive, minimal interface that is intuitive for non-technical
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Projected Results
Voicera AI is projected to transform salon operations and client experience from day one. Byautomating routine calls, salons can reduce missed bookings and maximize revenueopportunities. Staff workload is expected to decrease significantly, allowing employees to focuson in-person service delivery.
Standardized responses across locations and staff ensure a consistent customer experience, while the integration with Google Calendar streamlines appointment management. Business owners can monitor call analytics to optimize performance, identify peak hours, and make data-driven decisions. Overall, Voicera AI enhances operational efficiency, improves client satisfaction, and sets the foundation for future subscription-based growth across multiple locations.